Thank you for visiting the SwiftFOCUS Consulting website. The purpose of this Privacy Policy is to inform you that we are committed to protect your privacy and personal information.
1. What information do we collect and how do we use it?
a. We COLLECT information that visitors enter on our website in the ‘Contact Us’ form. The information includes a visitor’s first and last name, their phone number, e-mail address and a description of what they would like to discuss with us. We use this information to respond to the visitor via phone call and e-mail. Our responses can include actionable suggestions to help businesses improve business planning, management and / or operations and help resolve issues and problems; these actionable suggestions may be displayed on our website’s Actionable Suggestions page without reference to the names of businesses to whom the suggestions were sent to in order to keep names confidential and private. We may also use the information to conduct business analysis and suggest other services that may be helpful.
b. Another way we COLLECT information is via phone calls and documentation we receive from people who want to use our consulting services. The information includes names, phone numbers, e-mail addresses, topics of interest and other business-related information. This information is USED to respond to requests in the same manner as stated above. We may also use the information to conduct business analysis and suggest other services that may be helpful.
c. As many websites do, we USE “cookies” to enhance your experience and gather information about visitors and visits to our web sites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
d. We may use the information to conduct internal audits, data analysis and research to improve our service offerings and customer communications.
2. Do we disclose the information to third parties?
We may disclose information we collect to third parties as follows:
a. We may hire and share information with independent contractors to help us provide a service(s). Of course, they must agree to keep information confidential.
b. We need to comply with our legal obligations.
c. We are required to engage in a legal process.
d. We need to resolve any disputes and / or enforce agreements.
e. You ask us to share information with specific third-parties
f. We communicate with our website hosting partner in order to support our business.
We will NOT sell any information.
3. How do we protect visitor information?
We run off of code base servers and we use enterprise class firewalls to protect your information. Our servers are monitored 24 hours a day and 7 days a week to ensure your information is protected.
NOTE: You will NEVER have to enter your social security number, date of birth or credit card information on our site and we do NOT accept payments on our site. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
4. How long do we keep the information?
Personal information will be retained for a period of 3 years.
5. Do we use “cookies”?
Yes, we do. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.
6. Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies and therefore, we do not have any responsibility or liability for the content and activities of these sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
In order to help improve business education and management, we may include links to third party sites that contain educational material.
7. Changes to Our Policy
If we decide to change our privacy policy, we will post the changes on this page and update the policy’s effective date. Your continued use of our Website constitutes your acceptance of the changes.
8. Marketing
If you would like specific or all information removed from our storage and / or you do not want to receive any communications from our company, please send an e-mail to Michael@swiftfocusconsulting.com and action will be taken in a swift manner.
9. Requests Regarding Your Personal Information
a. Request to receive a copy of your personal information: You have the right to request a copy of personal information we have collected, used and disclosed about you. To submit a request for this information, you can call us at the phone number listed on our website or send an e-mail to Michael@swiftfocusconsulting.com. *
b. Requests to delete your personal information: You have the right to request the deletion of your personal information. To submit a request to delete your personal information, you can call us at the phone number listed on our website or send an e-mail to Michael@swiftfocusconsulting.com. *
* Note: To proceed with your request(s), we will need to verify your identity or authority to make the request and confirm that the personal information relates to you. We will only use personal information provided in a verifiable request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination: Your exercise of these rights will have no adverse effect on the price and quality of the services we provide to you.
10. Your Consent
By using our site, you consent to our privacy policy.
11. Questions and Feedback
We welcome your questions, comments and concerns about privacy. Please call us at the phone number listed on our website or send an e-mail to Michael@swiftfocusconsulting.com.
12. Policy Last Modified Date
This policy was last modified on December 9, 2020.